Technical Support
Technical Support
End-to-end expert support for every layer of your big data and AI platform — from open source projects to Databricks.
Open Source Support
Deep technical support for the core open source projects that power big data and AI platforms.
Data Ingestion & Flow
04| Apache NiFi / MiNiFi | Dataflow design and ops, processor development, performance tuning, cluster config |
| Apache Kafka | Broker design and ops, partition strategy, Kafka Connect, MirrorMaker, monitoring, tuning |
| Apache Flink | Streaming pipeline design, checkpoint and savepoint ops, state management, tuning |
| Apache Flume | Log and event collection agent configuration, source and sink customization |
Data Storage & Processing
07| Apache Hadoop (HDFS/YARN) | Cluster design and ops, NameNode HA, YARN queue design, capacity management |
| Apache Spark | Spark SQL and Structured Streaming optimization, shuffle and partition tuning, Spark on K8s |
| Apache Hive | Hive Metastore ops, query optimization, Hive on Tez/Spark, ACID table management |
| Apache Impala | MPP query tuning, Admission Control, Catalog and StateStore ops, Iceberg integration |
| Apache Kudu | Schema design, Impala integration, real-time analytics columnar storage ops |
| Apache HBase | Schema design, region management, compaction tuning, replication and DR |
| Apache Ozone | Object storage deployment and ops, HDFS migration |
Data & Table Formats
03| Apache Iceberg | Table format design, compaction and snapshot management, Spark/Impala integration |
| Apache Parquet / ORC | Format selection consulting, read/write performance optimization |
| Delta Lake | Delta table management, Deletion Vectors, Liquid Clustering, Z-Order |
Orchestration & Workflow
02| Apache Airflow | DAG design and ops, executor config, monitoring and alerting, custom operator development |
| Apache Oozie | Workflow and coordinator config, migration support |
Search, Metadata & Governance
04| Apache Ranger | Access control policy design, audit logs, plugin configuration |
| Apache Atlas | Metadata and lineage management, classification design, unified governance |
| Apache Solr / Elasticsearch | Search index design and ops, schema design, performance tuning |
| Apache Zeppelin | Notebook environment setup, interpreter config, user management |
AI / ML
04| MLflow | Tracking, Registry, and Serving ops, model lifecycle management |
| Jupyter / JupyterHub | Multi-user environment setup, kernel management, K8s-based deployment |
| Ray | Distributed training and serving pipelines, Ray Serve ops |
| TensorFlow / PyTorch Serving | Model serving infrastructure, GPU resource management |
Infrastructure & Platform
05| Kubernetes (K8s) | Cluster build and ops, namespace and RBAC design, Helm chart management, monitoring |
| Docker / Containerd | Container image management, registry ops, security scanning |
| Prometheus / Grafana | Metric collection, dashboard design, alert rule configuration |
| ELK Stack | Log collection and analytics pipeline, index management, dashboards |
| Apache ZooKeeper | Ensemble config and ops, health monitoring, migration |